Kia Optima: Reporting Safety Defects - Consumer Assistance - Kia Optima MS/Magentis 2000-2005 Owners ManualKia Optima: Reporting Safety Defects

If you believe your vehicle has a defect which could cause an accident or could cause injury or death, you should inform the National Highway Traffic Safety Administration (NHTSA) immediately, in addition to notifying Kia Motors America, Inc.

If NHTSA receives similar complaints, it may open an investigation. A recall and remedy campaign may be ordered if a safety defect exists in a group of vehicles. However, NHTSA cannot become involved in individual problems between you, your dealer, or Kia Motors America, Inc.

To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366- 0123 in Washington, D.C. area) or write to:

NHTSA
U.S. Department of Transportation
Washington, DC 20590

You can also obtain other information about motor vehicle safety from the Auto Safety Hotline.

All correspondence to Kia Motors America, Inc. concerning safety issues and defects should be forwarded to:

National Consumer Affairs Manager
Kia Motors America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410

 

 

 

 

 

 

 

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